Privacy Policy

Effective as of January 1, 2020

Your California Privacy Rights

This Privacy Policy Agreement shall apply to Kim’s Florist and thus it shall govern any and all data collection and usage thereof. Through the use of kimsflorist.com you are herein consenting to the following data procedures expressed within this agreement.

Collection of Information

This website collects various types of information, such as:

Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc., which may be used when you purchase products and/or services and to deliver the services you have requested.

Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.

We may also gather information about the type of browser you are using, IP address or type of operating system to assist us in providing and maintaining superior quality service.

It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent as a means to better understand the way in which other websites garner, make use of and share information collected.

Use of Information Collected

Kim’s Florist may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from kimsflorist.com . Kim’s Florist may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

Kim’s Florist does not now, nor will it in the future, sell, rent or lease any personal information.

Kim’s Florist may find it beneficial to share specific data with our trusted partners in an effort to conduct statistical analysis, provide you with email and/or postal mail, deliver support and/or arrange for deliveries to be made. Those third parties shall be strictly prohibited from making use of your personal information, other than to deliver those services which you requested, and as such they are thus required, in accordance with this agreement, to maintain the strictest of confidentiality with regards to all your information.

Kim’s Florist may deem it necessary to follow websites and/or pages that our users may frequent in an effort to gleam what types of services and/or products may be the most popular to customers or the general public.

Kim’s Florist may disclose your personal information, without prior notice to you, only if required to do so in accordance with applicable laws and/or in a good faith belief that such action is deemed necessary or is required in an effort to:

Remain in conformance with any decrees, laws and/or statutes or in an effort to comply with any process which may be served upon Kim’s Florist and/or our website;

Maintain, safeguard and/or preserve all the rights and/or property of Kim’s Florist; and

Perform under demanding conditions in an effort to safeguard the personal safety of users of kimsflorist.com and/or the general public.

Children Under Age of 13

Kim’s Florist does not knowingly collect personal identifiable information from children under the age of thirteen (13) without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

For California Residents Only

Where California privacy laws apply (if you are a consumer resident in California) the following additional provisions apply:

1.  Information We Collect

We may collect information about you and the services you use. Some examples of when we may collect this information include when you browse,create an account, or make a purchase on our website. The information we may have collected over the past twelve months falls into six different categories:

Category A: Identifiers – We may collect information such as your email address or account name.

Category B: Personal information categories as described in Cal. Civ. Code § 1798.80(e)) – We may collect information such as name, address, or financial information.

Category D: Commercial information – We may collect information about your previous purchases or consuming tendencies.

Category F: Internet or other similar network activity – We may collect information about your browsing history, search history, interaction with our website, application, or advertisements.

Category G: Geolocation data – We may collect information about your physical location. We may collect information about the location of your device, including GPS location, for purposes of enhancing or facilitating our services, such as possibly enabling the functionality of our websites to auto fill the billing information during checkout. We may also use information about the location of the device you are using to help us understand how our website are being used.

Category K: Inferences drawn from other personal information – We may collect information about your preferences.

2.  How We Collect Your Information

The information in the categories listed above might be collected as you use our websites. The information we may collect falls into three different categories: (1) information you give us; (2) information we collect from you automatically; and (3) information we collect from other sources.

3.  How We Use Your Information

We may use the information we collect about you in a variety of ways, including to:

  • process your purchases of or requests for products and services;
  • communicate with you about orders, purchases, returns, services, and accounts;
  • respond to your customer service inquiries and requests for information;
  • post your comments or statements on our websites;
  • send you personalized promotions and special offers;
  • inform you about our brands, products, events, or other promotional purposes;
  • maintain, improve, and analyze our websites, mobile applications, ads, and the products and services we offer;
  • detect, prevent, or investigate security breaches or fraud;
  • maintain appropriate records for internal administrative purposes;
  • facilitate the functionality of our websites and mobile applications;
  • deliver gift cards or e-gifts in accordance with your instructions;
  • provide important product safety information.

4. How We Share Your Information

  • When We Work Together – We may share information between and among Kim’s Florist, its subsidiaries, and affiliated companies for purposes of management and analysis, decision making, and other business purposes. For example, we may share your information with our subsidiaries and affiliated companies to administer our loyalty programs, process orders and requests, and expand and promote our product and service offerings.
  • When We Work with Service Providers – We may share your information with service providers that provide us with support services, such as credit card processing, website hosting, email and postal delivery, location mapping, product and service delivery, analytics services, or conducting academic research.
  • When We Work on Business Transactions – If we become involved with a merger or another situation involving the transfer of some or all of our business assets, we may share your information with business entities or people involved in the negotiation or transfer.
  • When Sharing Helps Us Protect Lawful Interests – We may disclose your information if we believe that the disclosure is required by law, if we believe that the disclosure is necessary to enforce our agreements or policies, or if we believe that the disclosure will help us protect the rights, property, or safety of Kim’s Florist or our customers or partners.
  • With Marketing Service Providers – We may share your information with marketing service providers to assess, develop and provide you with promotions and special offers that may interest you, administer contests, sweepstakes and events or for other promotional purposes.
  • When We Work with Third Parties – If you consent, we may share your information with third parties.
  • When You Give Consent – We may share information about you with other companies if you give us permission or direct us to share the information.
  • When the Information Does Not Identify You – We may share your information in a way that does not directly identify you. For example, we may share information about your use of our websites and mobile applications in a manner that does not identify you or may combine information about the nature or frequency of your transactions with similar information about other people and share the aggregated information for statistical analysis and other business purposes.
  • When You Post on Our Websites – If you post information on a blog or another part of our websites, the information that you post may be seen by other visitors to our websites, including your user name.

In the preceding twelve months we may have disclosed these categories of personal information for a business purpose:

  • Identifiers
  • Personal information categories listed in the CCPA
  • Commercial information
  • Internet or similar network activity
  • Geolocation data
  • Inferences drawn

5.  Sale of Personal Data

We do not “sell”, as defined in the California Consumer Privacy Act, personal information to any third parties for monetary or other financial considerations and have not done so within the previous 12 month period from date listed in this privacy policy.

6.  Additional Information

We may charge a reasonable fee to comply with your request to the extent permitted by applicable law.

7. Your Rights

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, if applicable, we will disclose to you:

  • The categories of personal information we collected about you
  • The categories of sources for the personal information we collected about you
  • Our business or commercial purpose for collecting or selling that personal information
  • The categories of third parties with whom we share that personal information
  • The specific pieces of personal information we collected about you (also called a data portability request)
  • If we sold or disclosed your personal information for a business purpose: the personal information categories that each category of recipient purchased; or the personal information categories that each category of recipient obtained

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.

Opting Out

You have the right at any time to direct us not to sell your personal information, which is your right to opt-out. In the preceding twelve months we have not sold personal information.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, submit a verifiable consumer request to us by either:

Unsubscribe or Opt-Out

All users and/or visitors to our website have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or unsubscribe to our website please send an email that you wish to unsubscribe to support@kimsflorist.com. If you wish to unsubscribe or opt-out from any third party websites, you must go to that specific website to unsubscribe and/or opt-out.

Links to Other Web Sites

Our website does contain links to affiliate and other websites. Kim’s Florist does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information. The aforementioned Privacy Policy Agreement applies only and solely to the information collected by our website.

Security

Kim’s Florist uses Secure Socket Layer (SSL) for authentication and private communications in an effort to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.

Changes to Privacy Policy Agreement

Kim’s Florist reserves the right to update and/or change the terms of our privacy policy, and as such we will post those changes to our privacy policy, so that our users and/or visitors are always aware of the type of information we collect, how it will be used, and under what circumstances, if any, we may disclose such information. If at any point in time Kim’s Florist decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether or not to permit the use of their information in this separate manner.

Acceptance of Terms

Through the use of this website, you are hereby accepting the terms and conditions stipulated within the aforementioned Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

Email: support@kimsflorist.com

Telephone Number: 800-580-6298

Mailing Address:
Kim’s Florist
23591 EL TORO RD STE 174
LAKE FOREST CA 92630-8616